Privacy regulation

For effective treatment, it is necessary that we, as your treating therapists, keep a file. This is also a legal obligation imposed by the WGBO (Medical Treatment Contracts Act). Your file contains notes on your health condition and data on the examinations and treatments carried out.

 Your file may include information necessary for your treatment, which we have requested from another healthcare provider, for example your GP, with your explicit consent.

 We do our best to ensure your privacy. This means, among other things, that we:

  • handle your personal and medical data with care
  • Ensure that unauthorised individuals do not have access to your data

 As your treating therapists, we are the only ones with access to the data in your file. We have a legal duty of confidentiality (professional secrecy).

 The data from your file may also be used for the following purposes:

  • To inform other healthcare providers, for example when therapy has been completed or when referring to another practitioner. This will only happen with your explicit consent.
  •  For use for observation during our absence.
  •  For anonymised use during peer review.
  •  A small portion of the data from your file is used for financial administration, so that we can prepare an invoice and our administrator can process the debtor administration.

If we wish to use your data for another reason, we will first inform you and explicitly ask for your consent.

As required by the Medical Treatment Agreement Act, this client record data will be kept for 20 years.

 

Privacy on the healthcare invoice
The healthcare invoice you receive contains the details requested by the health insurer, so you can claim this invoice from your health insurer.

  • Your name, address and place of residence
  • Your date of birth
  • The date of treatment
  • a brief description of the treatment, such as ‘naturopathic treatment’ or ‘psychosocial therapy’
  •  the cost of the consultation

Your data rights
You have the right to access, rectify or delete the personal data we have received from you. You may also object to the processing of your personal data (or part of it) by us. You also have the right to have the data you have provided transferred by us to yourself or, at your instruction, directly to another party. We may ask you to identify yourself before we can comply with such a request. If you have once given permission to process your personal data, you always have the right to withdraw this permission.

Complaints
Should you have a complaint about the processing of your personal data, we ask you to contact us directly. If we cannot resolve this together, we find this naturally very annoying. You always have the right to submit a complaint to the Dutch Data Protection Authority, which is the supervisory authority for data protection.

Questions
If you have any questions or comments regarding this Privacy Policy, please contact us.